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Legal

Privacy Policy

This Privacy Policy explains how Infonoxe Technologies collects, uses, and protects your personal information when you visit our website or engage our services.

Effective Date: 15 June 2026  |  Last Updated: 15 June 2026

1. Information We Collect

a) Information you provide directly

When you fill out our contact form, request a quote, or get in touch via WhatsApp or email, we collect: your name, email address, phone number, company name (if provided), and the message or project details you share with us.

b) Information collected automatically

When you visit our website, we automatically collect: your IP address, browser type and version, operating system, pages visited, time spent on pages, referring URL, and device type. This is collected through Google Analytics 4 (GA4) and Google Tag Manager (GTM).

c) Cookies and tracking technologies

We use cookies to improve your browsing experience and analyse website traffic. These include essential cookies (required for the site to function), analytics cookies (Google Analytics), and preference cookies. You can control cookies through your browser settings. Disabling analytics cookies does not affect your ability to use our website.

2. How We Use Your Information

  • To respond to your enquiries and provide you with a quote or proposal for IT services.
  • To communicate project updates, timelines, and deliverables with existing clients.
  • To send occasional emails about our services, case studies, or updates (you may unsubscribe at any time).
  • To analyse website traffic and improve our websites content and user experience using Google Analytics.
  • To comply with legal obligations under applicable Indian laws.
  • To prevent fraud and ensure the security of our website and services.

3. Third-Party Services We Use

Google Analytics 4 (GA4)

We use GA4 to track website traffic and user behaviour. Google may process your data on servers outside India. Google's privacy policy governs their use of this data.

Google Tag Manager (GTM)

We use GTM to manage and deploy tracking tags. GTM itself does not collect personal data.

WhatsApp Business API

If you contact us via WhatsApp, your messages are processed by Meta Platforms, Inc. Their privacy policy applies to WhatsApp conversations.

Sanity CMS

Our blog and case study content is managed through Sanity.io. No personal visitor data is stored on Sanity servers.

Google Maps

We embed a Google Map on our contact page. Google may collect data when you interact with the map embed.

4. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information to any third parties. We may share your information only in the following circumstances:

With trusted service providers who assist us in operating our website or conducting our business (e.g., hosting providers), subject to confidentiality agreements.

When required by law, court order, or governmental authority under the Information Technology Act, 2000 (India) or any other applicable law.

In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain contact form submissions and client communication records for a period of 3 years from the date of last interaction, or for as long as necessary to fulfil the purpose for which they were collected. Analytics data is retained as per Google Analytics default retention settings (up to 14 months for user-level data). You may request deletion of your data at any time by contacting us.

6. Your Rights

  • Right to access — You may request a copy of the personal information we hold about you.
  • Right to correction — You may request correction of inaccurate or incomplete information.
  • Right to deletion — You may request that we delete your personal data, subject to legal retention obligations.
  • Right to opt-out — You may unsubscribe from marketing emails at any time using the unsubscribe link in our emails.
  • Right to data portability — You may request your data in a machine-readable format.

7. Data Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These include HTTPS encryption for all website traffic, secure email practices, and restricted access to client data within our team. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to delete such information.

10. Governing Law

This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and any amendments thereto. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra, India.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The "Effective Date" at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically. Continued use of our website after changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

Infonoxe Technologies

Hinjewadi Rd, opp. Pandit Petrol Pump, Panchshil Colony, Thergaon,
Pimpri-Chinchwad, Pune, Maharashtra — 411033, India

Email: info@infonoxe.com

Phone: +91-8624096239

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